Portfolio & Case Review
Supporting Clients with:
- Portfolio Reviews
- VCAT & Magistrates Court Case Review & Hearing Advice
- Representation at VCAT
Leah is available to consult and represent your clients at VCAT and the Magistrates Court. This can include advice on how to achieve the best outcome, preparation of all paperwork and representation during the hearing.
Leah can also bring her wealth of experience, her knowledge, her enthusiasm and her fresh eyes into your business to help you operate compliantly, more efficiently and more cost effectively. She can audit your current ways of working and suggest improvements that will positively impact your bottom line. Some technological investments may be recommended that will pay off in the long run and ensure you remain accountable, transparent and compliant.
Leah will observe the day to day running of your Property Management Department. She will ultimately propose a more strategic approach to running your business, to improve efficiencies, to improve staff input, to improve profit. She will work alongside you, respecting your budget and setting SMART goals for your business that can be quantifiably achieved over time.
Leah also offers in person or remote portfolio audits to check the health of individual portfolios or your rental roll as a whole. These audits are essential especially when preparing for a new team member to join your team. A significant cost to a Property Management Department is the cost of recruitment and you want to ensure that your portfolios are in order in preparation of a new team member.
The last 2 – 3 years have changed how people work dramatically, including where they work and the software they work with – there is no one size fits all solution to this.
Leah will review your business, and recommend a more strategic approach to adopt that will make your business run more smoothly, and prosper. If required, Leah can work alongside you, monitoring the implementation of these changes. She can assist you if ‘tweaking’ or more staff training is required. On completion, your business will run more smoothly, more efficiently, more compliantly and with a positive, happy, incentivised team that wants to stay with you for years to come. This is the impact Leah can make.
Ask yourself a few questions:
What is your staff retention rate?
How do you incentivise staff?
How are staff managed?
What is the current IT set up?
How often is the IT set up reviewed and refreshed?
What processes and procedures are in place?
When were your processes and procedures last updated?
What training is offered to new and existing staff?
Are all staff aware of recent legislative changes?
Could your day to day processes be streamlined?
To the best of your knowledge, are you operating compliantly?
Is your business at the forefront of property technology?
Are you using efficient and user friendly software?
What is the strategic plan for the business?
How frequently is the strategic plan reviewed or revised?
How responsive is the business to legislative changes?
Get in touch to enquire about booking Leah in for a Business Review.